The best part about dealing with Floor Coverings International was working with Len Pritchett. He is a hands on guy who is there from the first sales meeting to the final install and inspection. The product he offers is first line. We had our carpeted stairs and loft refurnished with new oak stair treads and hardwoods in the loft. Len made sure the new flooring was a perfect match to the flooring in the rest of the home. The finished product is beautiful! We are very pleased with the results. It was a pleasure working with Len. He is true to his word and ensures that the final product meets his high expectations and ours. A job well done.
The quality of the product was very good. The installation was very well done and the price was fair.
Reasonable price, excellent customer service, and excellent results. The carpet looks great! Very satisfied customer. I would highly recommend Floor Coverings International to others.
I was very happy with Floor Coverings International. Len was very hands on and did an inspection himself with me to make sure everything was done satisfactorily before I paid him. Vanessa in the office was very helpful and everything was done as promised and in a timely fashion. I would recommend this company to anyone and will continue to do business with them in the future.
My engineered hardwood hickory is amazing! Len Pritchett is an amazing representation of you company as well as a wonderful person. We had a few bumps in our installation and everyone worked hard and hung on tight for the ride. It was wonderful and we recommend Floor Coverings International to everyone!
I was kept up to date on every aspect of the job. I loved that Len came out personally to do the final walk through. I have already recommended Len to my family
The owner, Len, was extremely easy to speak with and explained the whole process as well as made recommendations for us to consider when choosing our hardwood flooring. We appreciated the time he took with us answering all our questions. His approach showed us that he respected our home and our wishes and concerns. We were impressed with the huge selection of flooring. The crew that removed our old flooring and installed our new flooring did a great job with a difficult removal, and left our home pretty clean considering the dust that was generated during the removal of our old flooring. It was a very pleasant surprise to have someone come to clean at the end of the installation! The crew was also courteous and hard working, so that the whole process took only 2 days. We will definitely hire Len again to do another flooring job for us. We have already recommended him and Floor Coverings International to several friends.
Dan & Debbie Kiser
I have to accept part of this answer myself. My,our mistake was accepting someone to do the work that we did not want. After that the work was done incorrectly. My place was left a mess. After reaccepting the same person to make good on what was wrong and just not done the job still was not correct. At that point we hit our limit on this and decided to finish the work ourselves. I don't feel any more explanation is needed. I'm not so much unhappy with my floor just in piticular I almost feel I was pressured to accept an installer I did not want and all the issues stem from there
The selection process was easy and the installers were terrific. The job was done well for the price quoted.
Len Pritchett, your representative was very professional, patient and knowledgeable. He presented many options, discussed the positives and negatives of each option and made the selection process simple and clear. I highly recommend him!!